Return Agreement

This Return Agreement specifies the return and refund conditions for products purchased through the Societas Viatorum website. By making a purchase on the website, you are deemed to have accepted this agreement.

1. Return Conditions

If you wish to return products purchased from the Societas Viatorum website, you must request a return within 14 days of receiving the product. The returned products must be unused, undamaged, and in their original packaging.

2. Return Request

To request a return, you can contact us by sending an email to [Customer Service Email Address] or filling out the contact form on the website. Once we receive your return request, we will get back to you.

3. Return Process

If your return request is approved, you will be provided with instructions and a return address to send the product back. Once the product is inspected, the return process will be completed, and the refund amount will be credited back to your payment method.

4. Non-Returnable Items

Unless otherwise specified, personalized or health-risk products cannot be returned. This includes:

Used or damaged products Products not in their original packaging

5. Processing Time for Returns

The process of returning the product and processing the refund amount may take up to 7 business days. However, this time frame may vary depending on your bank.

If you have any questions about this return agreement, please feel free to contact us.